Operations Executive

Job Description
• Handle daily operations including processing participant requests and managing onboarding of new participants.

• Respond to general enquiries from financial institutions and coordinate system testing activities.

• Prepare monthly and quarterly reports, conduct compliance reviews, and maintain operational documentation.

• Manage ticket tracking systems and ensure all activities meet established service level agreements.

• Liaise with financial institutions and stakeholders, monitor system alerts, and reconcile invoices.

• Provide administrative support for meetings and regulatory submissions.

• Maintain accurate records in the Authority’s systems and participate in sync-up calls.

Requirements
• Minimum diploma qualification. Fresh graduates are welcome to apply.

• Strong communication skills and proficiency in Microsoft Office applications.

• Ability to meet deadlines and maintain attention to detail.

• Must uphold strong code of work ethnics, in particular confidentiality of information

WFO - AMK, M-F: 8am - 5.30pm
2-year contract