Assistant Income Audit Manager

This role is a dynamic blend of high-level individual contributorship and team leadership. You will oversee the daily revenue auditing processes for a portfolio of hotels in Singapore, ensuring financial accuracy, internal control compliance, and the professional development of a dedicated income audit team.

1. Team Leadership & Management

• Supervision: Lead and mentor a team of Income Auditors, ensuring daily tasks are completed accurately (compliance to SOP) and within strict deadlines.
• Performance Management: Set clear KPIs, conduct performance reviews, and provide ongoing coaching to elevate the team’s technical capabilities.
• Resource Allocation: Manage team workflows to ensure consistent coverage across all properties in the Singapore portfolio.

2. Income Auditing & Revenue Assurance (Individual Contributor)

• Daily Verification: Verify the accuracy of all revenue-related data, including room charges and miscellaneous income streams.
• Discrepancy Resolution: Investigating variances flagged out and ensuring all anomalies are resolved promptly. Co-ordinate professionally with leadership on discrepancies pertaining to group wide risk.
• Revenue Closing: Consolidate, review and prepare monthly revenue closing journals to support month end closing procedures.

3. Compliance & Internal Controls

• Policy Enforcement: Ensure all auditing processes strictly adhere to company policies and Singapore’s regulatory financial standards.
• Audit Preparation: Assist in preparing documentation for internal and external audits, ensuring a "clean" trail for all revenue transactions.
• Process Improvement: Identify gaps in current auditing workflows and propose automation or streamlining initiatives to improve efficiency.

4. Reporting & Stakeholder Management

• Financial Reporting: Prepare monthly revenue reports (or any other ad hoc reports as required by management) for the Senior Finance Manager and the Director of Finance.
• Cross-Departmental Collaboration: Liaise with Front Office, Reservations Team and Sales teams to address billing and room rates issues and improve revenue capture at the source.

5. Others

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• At least 5 years of experience in hotel finance or income audit, with prior experience in a supervisory or senior capacity.

• Proficiency in Hotel Management Systems (PMS) and advanced Microsoft Excel.

• Degree or Diploma in Accountancy, Finance, or Hospitality Management.

• Strong analytical mindset, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced environment.