ITSM Coordinator

· Master's or Bachelor’s degree in Computer Science/Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.

·        Must have at least 2 - 5 years of Run Quality experience

·        Must have ITIL Advanced Level Certification

·        Must have below technical experience:

o Microsoft Excel (Advanced)

o Microsoft PowerPoint

o   PowerBI/ Tableau

o   MicrosoftExcel (Macro)

o   JIRA(Ticketing tool)

o   Confluence