Business Systems Analyst Manager, Supply Chain Systems

At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Take ownership over projects, continue to track and maintain progress, mitigate risks, manage unpredictability, keep teams and clients updated, and manage stakeholders and escalations, coordinate testing, and work with engineering teams to deploy applications all the way to launch.
• Work with stakeholders and users to gain insights into business problems, processes, and applications to provide sustainable solutions with strategic impact through building business applications, delivering systems enhancements, and designing solutions to automate and scale business operations.
• Collaborate with engineering teams to define, design, build, deploy, and support various solutions to systems, software products, and internal transformative programs and processes.
• Drive improvement to the discipline of business analysis and team execution across project work and ongoing support responsibilities.
• Lead a team of individuals; set and communicate team priorities that support organizational goals.

Qualifications

Minimum qualifications:

• Bachelor’s degree in Engineering, or an equivalent practical experience.
• 5 years of experience as a Business Systems Analyst, Technical Product Manager, or Solutions Architect within the supply chain program.
• 5 years of experience managing, coaching, and developing a team of business systems analysts or technical professionals.

Preferred qualifications:

• 5 years of experience working directly within Key Supply chain functions or Data Center operations (e.g., front, middle, or back-office operations).
• Experience managing solutions for significant, complex, or mission-critical projects that may be unique, ambiguous, or lacking clear precedent through solid business acumen.
• Expert technical process analysis skills to translate business requirements into comprehensive solution architecture.