Associate Systems Engineer - Active Directory (Ref 26418)

Responsibilities • Monitor systems performance and usage, including response times • Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting • Communicate regularly with technical, applications and operational staff to ensure systems integrity and security • Determine the systems’ short- and long-term requirements • Manage systems report production • Advise senior leaders on system concepts and functional capabilities • Provide technical advice to the team and clients on installation, setup, configuration of systems • Interpret internal or external business issues and recommends solutions/best practices • Implement plans to make systems available to users in a shared, secure and controlled manner • Lead the development of new systems as per the system requirements • Design security and integrity controls • Conduct new systems testing and implementation • Define the system maintenance procedures • Analyze the use of new systems to identify enhancement needs • Lead research initiatives for the development of advanced and automated approaches for system administration • Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security • Conduct regular system audits and upgrades • Develop automated processes to define, measure, and report on service quality, stability and capacity • Oversee the assessment of risks to systems • Identify complex system issues to provide advisory to the stakeholders • Investigate cause of systems issues • Resolve complex issues • Provide escalation support for issues presented by the user

Requirements • Degree in Computer Science, Engineering or equivalent with At least 3-4 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management. • Certification in MCSA/MCSE preferred. • Strong communications skills with stakeholders at all levels. • Experience in healthcare applications preferred. • Need to be comfortable to do night activities – patches, upgrades, tech refresh and maintenance as well as 24/7 standby (rotational)

Licence no: 12C6060