Business Analyst

Job Scope : ·      Elicit citizen/business needs through servicejourneys and develop business cases via rapid prototyping. ·      Develop user stories, specifications, andacceptance criteria, building prototypes to validate requirements and measurevalue. ·      Evaluate and recommend technologies (including AI tools). directions and WOG central solutions, through hands-on experimentation. ·      Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments. ·      Ensure system readiness for deployment and analyse the impact of changes. ·      Assist the CIO in identifying digital transformation opportunities. ·      Define product vision, roadmap, and objectives aligned with business strategy. ·      Communicate product strategies and use data to inform decisions.

What We Are Looking For : ·      Degree in a relevant IT field with 4+ years ofexperience in IT business analysis, solution design, and testing. ·      Experience in at least one full software/productdevelopment cycle (Agile preferred). ·      Strong analytical, problem-solving, andinfluencing skills. ·      Strong stakeholder management skills withability to engage users at all levels and facilitate discussions ·      Proactive, motivated, and inquisitive mindset. ·      Ability to code and iterate during planningsessions and conduct workshops. Preferred Skills: ·      Business Analysis certification (e.g., CBAP). ·      Past development or consulting experience. ·      Experience in Agile, Knowledge Management, or Service Design. Good-to-have Skills: ·      Some exposure to modern web technologies such as React, JavaScript, Python, Java, or .NET (C#) will be an advantage. ·      Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus. ·      Experience working with Agile tools such as Figma, Miro, or JIRA ·      Experience facilitating workshops, focus groups, and sprint reviews ·      Knowledge of data analytics and product metrics ·      Certification such as Scrum Master or Product Owner is a plus ·      Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code management and collaboration ·      Experience to rapid application development platforms such as OutSystems ·      Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms