Technical Support Engineer

Details :

• Monday - Friday (8.30am-6pm)

• Location: Ubi

• Performance Bonus & Career Progression

Job Scope :

• Provide technical support and troubleshooting assistance to customers via phone, email, WhatsApp, and onsite visits.

• Perform equipment installation, commissioning, maintenance, servicing, and repairs.

• Coordinate with vendors and internal teams to resolve technical issues promptly.

• Conduct product demonstrations, user training, and technical briefings for customers.

• Support in-house repair activities and provide technical guidance when required.

• Maintain accurate service reports and ensure timely follow-up on customer enquiries and support cases.

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