Customer Quality Engineer

Job Scope :

• Liaise with process engineers on quality-related issues to follow-up on effective corrective and preventive actions

• Investigate, perform failure analysis (including external laboratory testing) and prepare 8Dreport for customers' complaints

• Drive internal compliance audit of company's business processes and quality management system

• Establish and implement in-house quality monitoring system

• Ensure continuous improvements in process and procedures implemented in manufacturing

• Carry out and implement appropriate quality plans for new products, materials/processes

• Drive both preventive and corrective action programmes including customer-relatedissues

• Other duties as assigned by superiors

Requirements:

• Diploma in Quality Assurance / Mechanical Engineering or equivalent

• 3 years relevant working experience in a manufacturing environment

• Good knowledge of statistical problem solving methodologies like FMEA, DOE and SPC

• Good knowledge of various statistical methods, quality management system and ISO standards such as ISO9001, ISO14001 and IATF16949

• Proficient in Microsoft Office software application

• Able to work independently as well as in a team

• Good analytical, communication and interpersonal skills