Business Analyst (BA)

Key Responsibilities 

1. Requirements Management & Project Delivery 

• Collaborate with stakeholders to elicit, analyze, validate, and document business requirements. 

• Manage requirements throughout the project lifecycle using tools like JIRA and Confluence. 

• Oversee both software development and maintenance projects, ensuring alignment with business objectives in an Agile environment. 

2. Vendor & Deliverable Management 

• Act as the primary point of contact working with outsourced vendors. 

• Track, monitor, and review vendor deliverables to ensure quality, scope compliance, and timely delivery. 

3. Quality Assurance & Testing 

• Define testing strategies and lead User Acceptance Testing (UAT) processes. 

• Coordinate with business users and QA teams to ensure system functionalities meet specified requirements and high-quality standards. 

4. Project Management Support 

• Apply project management best practices to assist in tracking project timelines, managing risks, and ensuring smooth execution. 

Job Requirements 

Education & Experience 

• Degree: Bachelor’s degree or Diploma in Business, IT, Engineering, or a related field. 

• Experience: 

• Over 5 years of professional experience working as a Business Analyst. 

• Proven track record of working on Agile projects. 

• Hands-on experience in both system development (build) and maintenance/support phases. 

Technical & Professional Skills 

• Tools: Highly proficient with requirements management and tracking tools, specifically JIRA and Confluence.