Systems Engineer

Job Description:

• Support implementation and deployment of IT infrastructure solutions across internal and customer environments.

• Support the operations, implementation and deployment of IBM Power Systems and IBM i (AS400) infrastructure solutions across internal and customer environments.

Main Duties and Responsibilities Operations Support (70%) • Perform daily health checks, monitoring and operational support for IBM i (AS400) environments. • Manage incident troubleshooting, escalation and problem resolution. • Monitor BRMS backup operations, replication status and disaster recovery readiness. • Support system maintenance, patching and infrastructure lifecycle activities. • Participate in DR exercises, restoration activities and critical incident response. • Maintain operational documentation, SOPs and knowledge base articles. • Liaise with customers on operational matters, service requests and incident updates. • Participate in standby support and after-hours maintenance activities as required.

Project Delivery (30%) • Assist in implementation and deployment of IBM Power Systems, virtualization, storage and infrastructure solutions. • Support server builds, LPAR provisioning, system migrations and upgrade activities. • Participate in project planning, implementation, testing and handover activities. • Support disaster recovery implementations and infrastructure modernization projects • Prepare technical documentation and transition completed projects into operations. • Work closely with Senior Systems Engineers on complex infrastructure projects.

Job Requirements: (e.g., educational/ professional qualifications) Job Requirements • Diploma or Degree in Information Technology, Computer Science, Engineering or related discipline. • Minimum 2–3 years of experience in IBM i (AS400) administration and support. • Knowledge of IBM Power Systems, HMC, VIOS and LPAR administration. • Experience with BRMS backup and disaster recovery operations. • Familiarity with storage, virtualization and enterprise infrastructure environments. • Basic knowledge of Windows, Linux and networking concepts. • Strong troubleshooting, analytical and problem-solving skills. • Good communication and documentation skills. Preferred Skills • Experience with IBM i High Availability (HA) solutions such as PowerHA or MIMIX. • Exposure to VMware, Red Hat Enterprise Linux (RHEL), OpenShift or cloud technologies. • Relevant IBM, Red Hat or infrastructure certifications.