Senior Partner Operations Manager, YouTube

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

This role is critical to Pixel's growth and retention strategy, ensuring that Pixel users can discover and engage with the latest and greatest Pixel Features.

Android is Google’s mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best apps/services for everyone in the world.

Responsibilities

• Architect and drive the strategy for the ingestion, processing, and delivery of video on demand (VOD) content for YouTube TV, Primetime Channels, and other video on demand products. Ensure scalable systems influence emerging technical standards.
• Design and oversee scaled support models. Define the resourcing strategy, operational Service Level Agreement (SLA), and workflows for our global extended workforce (vendor) teams to ensure a seamless experience for SVOD partners and viewers.
• Lead the evolution of content quality issue queues. Drive root-cause analysis for systemic partner and platform escalations and influence product and engineering road maps to eliminate recurring errors.
• Lead the front-lines of technical and operational on-boarding for YouTube's most complex and strategic media partners. Represent YouTube's operational interests during partner negotiations, identifying risks and establishing sustainable technical requirements before agreements are finalized.

Qualifications

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 8 years of experience in a technical project management or a customer-facing role.
  

Preferred qualifications:

• Experience designing global operational models and integrating advanced technologies (e.g., AI, machine learning, complex automation) to enhance workflows and scale extended workforce (vendor) operations.
• Expertise in TV or digital streaming video technologies, including VOD delivery, OTT architectures, XML schema, metadata optimization, and content supply chains.
• Ability to balance multiple strategic timelines and high-profile media partners to drive complex project execution.
• Excellent SQL skills and analytical capability to identify systemic patterns, build the operational benchmarks, and extract insights.