Product Engineer (Water Quality Instruments)

[Job ID: 1643544] Responsibilities:

• Develop in-depth knowledge of water quality instruments and their applications.

• Provide technical support to distributors and internal stakeholders.

• Perform hands-on testing, diagnostics, and product troubleshooting.

• Manage warranty claims, issue return goods authorizations (RGA), and track replacement shipments.

• Collaborate with design teams to create technical materials such as application notes, manuals, videos, and marketing collaterals.

• Work closely with sales and marketing teams to deliver product expertise and support initiatives.

• Conduct product training, seminars, and workshops for distributors and customers.

• Assist in developing product documentation, including manuals, presentations, and FAQs.

• Organize webinars, seminars, and product launch events.

• Prepare and distribute newsletters and updates.

• Stay updated on industry trends by attending exhibitions and related events.

Requirements:

• Bachelor’s Degree in Science or Engineering, preferably with a background in Chemistry or Environmental Science.

• Minimum 2 years of laboratory testing experience, preferably in electrochemistry products such as meters and electrodes.

• Strong communication skills, both written and verbal.

• High attention to detail with strong organizational abilities.

• Ability to work independently as well as collaboratively in a team environment.

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