Employment Opportunity - Senior Data Scientist

Job Summary Lead data science initiatives by designing and deploying AI/ML solutions, including Generative AI and LLMs, to enhance customer engagement and business outcomes. Collaborate with cross-functional teams and mentor junior data scientists. Responsibilities

• Lead data science projects by partnering with Marketing, Product, and external stakeholders to define problem statements and architect end-to-end AI/ML solutions, including Generative AI and LLMs

• Design, build, and productionize analytical models for intelligent decisioning within customer journeys, integrating models into decision engines with governance, scalability, and performance monitoring

• Analyze customer behavior across Mobile, Broadband, and entertainment services to generate actionable insights on lifecycle, segmentation, and targeting strategies

• Drive data exploration, experimentation, and optimization through A/B testing, uplift modelling, and campaign analytics to improve customer engagement and retention

• Provide technical mentorship to junior data scientists, ensuring high standards in code quality and best practices

• Communicate complex analytical insights clearly to technical and non-technical stakeholders, including senior leadership

• Independently select technical approaches, methodologies, and prioritize analytical use cases to align with business goals

• Propose proof-of-concepts for emerging technologies such as Generative AI and LLMs

• Escalate decisions involving major production changes, compliance, or security implications to higher authority

Required competencies and certifications

• Bachelor’s or Postgraduate degree in Computer Science, Mathematics, Statistics, or related field with at least 3 years of relevant experience

Preferred competencies and qualifications

• Experience in telecom or insurance analytics

• Exposure to cloud platforms (AWS, Azure, GCP) and ML lifecycle tools (MLflow, Airflow)