Engineer

Job Scope:

• Patching Schedule
• Patching Records
• Patching Follow Up - VA Scan
• Check and ensure backup is working
• Bi-Weekly user access review
• Hardware validity & management
• Planning ahead for capacity availability - to work with PMO team
• Basic Security Settings - CIS Standards
• Basic Health check
• Preventive and Corrective Maintenance
• User Management (CyberArk for On-Prem)
• AD + DNS Management (AD User Accounts + GPO + CNAME records)
• Asset Management - prepare list to review with PMO
• Server Management - provisioning and management of virtual servers
• L2 Incident Management - Respond to alerts on service/servers down/unavailable
• Infra Application Management - VCenter, CyberArk, Veeam, WSUS, Symantec, Trendmicro, Manage Engine, MSSP issues and their licenses renewal
• System Firmware Management for Infra Services - VCenter, ESXi Hosts
• Varius Router SMS Gateway Management - Contact List, Services
• Assist in the setting up CIS configuration whenever is required
• Participate in BU Infrastructure projects if required as L2 support
• Working as a team member reporting to Certis’ Manager in charge to provide necessary Tech support where applicable.
• At least 3-5 years’ experience in the relevant areas Working hours: Monday-Thursday: 8:30am – 6:00pm Friday: 8:30am-5:30pm