UX/UI Research/Developer

·       Degree/ Diploma in Computer Science/IT, Engineering or equivalent. ·       Must have minimum 3-5 years of experience in UX Research with minimum 2-3 years of experience in qualitative research methods including both traditional and modern approaches ·       Must have experience in qualitative methods and qualitative analysis techniques – thematic analysis and affinity mapping & producing deliverables – service design blueprints, journey maps, and process flows. ·       Experience in defining research objectives to support the entire product lifecycle and applying user insights and synthesise timely insights into coherent, actionable deliverables ·       Experience collaborating with Product, Tech, Data, and Business partners and strong understanding of product design processes and emerging technologies. ·       Good to have experience with design and prototyping tools(e.g., Figma) and AI-augmented research methods and tools ·       Good to have experience with quantitative research methods(e.g., surveys, A/B testing, product analytics, CSAT) ·       Good to have experience working in Agile environment ·       Excellent Written and Verbal Communication Skills.