Salesforce Business Analyst

Overview We are seeking a Salesforce Business Analyst to serve as the key liaison between business stakeholders, Salesforce teams, and implementation partners. The successful candidate will play a pivotal role in driving our Salesforce transformation programme, ensuring business requirements are effectively translated into scalable Salesforce solutions. Responsibilities

• Gather, analyse, and document business requirements.

• Facilitate workshops and discussions with business stakeholders.

• Translate business requirements into Salesforce solution designs.

• Work with Salesforce advisors, vendors, and implementation partners to deliver solutions.

• Support Salesforce Sales Cloud implementation and adoption.

• Build and maintain reports, dashboards, and basic platform configurations.

• Drive project delivery across multiple Salesforce workstreams.

• Provide governance, oversight, and ownership of the Salesforce platform.

• Support strategic roadmap initiatives including AI and advanced CRM capabilities.

Requirements

• Business Analyst experience working on Salesforce Sales Cloud projects.

• Strong stakeholder management and communication skills.

• Experience gathering requirements and managing business expectations.

• Financial Services industry experience is required.

• Ability to work with both technical and non-technical stakeholders.

Preferred Skills

• Basic Salesforce configuration experience.

• Experience managing vendors and external implementation partners.

Career Opportunity This role offers the opportunity to become the long-term owner and strategic lead for the Salesforce platform as the organisation continues its multi-year Salesforce transformation journey. We regret to inform that only shortlisted candidates will be notified.

EA Registration No.: LEE YAO HONG MALCOLM , R22109832 Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544