Desktop Support Engineer

Location: Raffles Place/ Suntec Job Overview

• Provide technical support for internal staff for 2-3 locations

• Responsible for troubleshooting, managing all IT equipment, and handling onboarding processes. May need to support regional users via remote troubleshooting.

Key Responsibilities

• Deployment and setup of computer for new/existing users

• Deployment of Printers

• Corporate mobile devices

• Application support on some financial systems

• M365, Sharepoint administrative support

• LAN/Wifi -Internet/intranet connection services

• File access

• Print services

• VPN services

• Asset and backup management

• Security Operations eg. Patch and antivirus management

Requirements

• Diploma/Degree in IT or related field.

• 2+ years of experience in desktop support or IT helpdesk.

• Proficient in Windows/macOS environments, Active Directory, and M365.

• Strong communication and problem-solving skills.

• Customer service focus

• Standby support for after offiice hours may be required.

Interested candidate may apply directly to [email protected] for quicker processing of your application.