Infrastructure Automation Engineer (AIOps)_Contract

Develop and roll out new observability and automation solutions, driving increased demand for development capacity for Site Reliability Engineering (AIOps and Agentic AI).

Responsibilities: AIOps & Agentic AI Engineering • Develop Python and/or LangGraph scripts and agentic AI workflows to automate operational tasks, diagnostics, and remediation. • Build and integrate AIOps capabilities for predictive alerting, anomaly detection, and intelligent event correlation across infrastructure and applications. • Design and operationalise agentic AI solutions that augment incident response and reduce manual intervention. • Develop self-healing and auto-remediation workflows driven by AI/ML and event correlation insights. Infrastructure Automation and CI/CD • Develop infrastructure automation to provision, configure, and manage systems in a consistent, auditable manner. • Manage automation and AI code through GitHub, applying version control, code review, and collaboration best practices. • Integrate AIOps and automation components into CI/CD pipelines for continuous testing, validation, and deployment. Observability, Reliability & Collaboration • Implement observability and event correlation across metrics, logs, and traces to enable proactive reliability management. • Champion SRE frameworks and reliability practices, embedding AIOps into the delivery lifecycle. • Collaborate with Application, Infrastructure, Cloud, and Cyber teams to enable predictive incident prevention and root-cause transparency. Maintain documentation and runbooks, and mentor engineers on AIOps and automation best practices.

Requirements: • Possess a degree in Computer Science/Information Technology or related fields. • Hands-on scripting experience with AIOps and Agentic AI - either Python or LangGraph (both languages will be a strong advantage). • Strong experience in Python and/or LangGraph scripting experience applied to AIOps and Agentic AI. • Proven experience in using GitHub and CI/CD pipelines. • Possess infrastructure automation development experience. • Possess observability and event correlation experience. • A good team player with excellent written and verbal communication skills, and strong interpersonal skills to coordinate across diverse stakeholders and vendors. • Certification in the following areas will be advantageous: o Python Certified Expert / relevant AI/ML certification o AWS Certified DevOps Engineer / Azure DevOps Expert o GitHub Actions / CI/CD certification o Site Reliability Engineering Foundation / Practitioner (DevOps Institute) o ITIL v4 Foundation