ServiceNow Developer - CSM Devops

Experience: 6+ Years Role: ServiceNow Developer - CSM Devops

Key Responsibilities •         Design, develop, and configure solutions across CSM, DevOps, and ITSM modules. •         Build and enhance workflows, forms, business rules, script includes, and UI components. •         Support and drive CI/CD pipeline integration, automation, and deployment processes on the ServiceNow platform. •         Translate functional requirements into technical designs and working solutions. •         Write clean, maintainable, and well-documented code following ServiceNow scripting best practices. •         Perform unit testing and support QA through defect resolution. •         Participate in code reviews and ensure adherence to platform development standards. •         Collaborate with architects, business analysts, DevOpsteams, and other developers to deliver requirements on schedule. •         Support ongoing enhancements, upgrades, and platform maintenance activities. •         Assist with performance optimization and troubleshooting in production environments. Skills & Experience •         6+ years of total ServiceNow experience, with strong hands-on development skills. •         Strong hands-on expertise in CSM module development and customization. •         Solid experience with ServiceNow DevOps, including CI/CD pipeline design and implementation. •         Strong development experience in ITSM. •         Proficiency in JavaScript, Glide APIs, business rules, client scripts, and UI policies. •         Experience with ServiceNow integrations (REST/SOAP, Integration Hub) and third-party CI/CD tools. •         Good understanding of ServiceNow data model, ACLs, and platform architecture fundamentals. •         Strong debugging and problem-solving skills. •         Comfortable working onsite with the customer team in Singapore. Certifications •         ServiceNow Certified System Administrator (CSA),mandatory. •         ServiceNow Certified Application Developer (CAD), an advantage. •         ServiceNow CIS CSM, an advantage. Preferred Attributes •         Strong attention to detail and code quality. •         Proactive communicator, comfortable working directly with onsite stakeholders. •         Passion for DevOps practices and automation. •         Willingness to pick up new ServiceNow modules and capabilities as needed. •         Reliable and delivery-focused under contract timelines.