Desktop Support Engineer (Min 1yr experience | 3 headcounts | West side roving)

Employment Type: 2-year contract (renewable) Clearance: Able to clear G50 up to CAT.2A Working Days/Hours: Able to do rotating schedule: Mon-Fri

• 8am-5.30pm

• 8.30am-6pm

• 9am-6.30pm

Location: West area, Ang Mo Kio (Roving) Eligibility: Singaporean ONLY

Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and Orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements: • No China handphone allowed • Candidate must possess at least a Higher Nitec in an IT-related qualification/Diploma in IT • 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices • Able to support helpdesk in client's HQ & IT Concierge • Computing Devices Platform Supported : Windows, IOS and Android • Professional competencies that include:

• Ability to work without supervision

• Good communication skills

• Pro-activeness and Initiative

• Ability to multitask

• Good at problem solving

• Customer service