Workplace Operations Analyst
Job Description
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Our Operations teams anticipate and plan for anything that is thrown our way with dedication, flexibility, transparency, and professionalism. We find order in chaos, and we thrive when faced with new and challenging problems, no matter how big or small. We excel at keeping our cool while doing what needs to be done, often under tight deadlines. Our team strives to make the impossible happen on a daily basis by delivering on numerous projects faster than most companies even know where to begin. The successful applicant will lead operations across the Abu Dhabi and Dubai offices, with remote management responsibility for additional locations throughout the region.
No two days are the same, but as an Workplace Operations Analyst you can expect to:
- Execute on all operational aspects of the office (facilities, services, health and safety, shipping, space management, budgets, real estate projects, etc.). Own day-to-day workplace operations with a strong customer service orientation.
- Establish, improve and manage vendor relations (facilities, janitorial, office supplies, etc.). Liaise with property managers and/or subcontractors to ensure timely completion of building space issues.
- Strong grasp of how business is conducted in the UAE, with sound understanding of local culture and etiquette.
- Interface directly with business stakeholders and internal teams to ensure space requirements are always met and business needs prioritised.
- Manage multiple projects simultaneously and collaborate with cross-functional teams to drive outcomes forward.
- Identify inefficiencies and create processes and solutions built to scale.
- Perform general administrative tasks, and handle last-minute requests and issues as they arise.
What We Value
- Excellent communication, interpersonal, organisation, analytical and problem-solving skills.
- Ability to prioritise and execute against several competing tasks and projects.
- A focus on effective teamwork, with the capability to thrive in an autonomous environment.
What We Require
- Prior office management experience and a background in hospitality and/or customer service.
- Willingness and ability to be on-call to address critical incidents as and when they arise.
- Ability and enthusiasm to travel to other Palantir offices as needed, up to 25% of the time.
- Project management abilities including planning, timeline tracking, implementation and communication across teams.