Business Intelligence Manager [CCP for ICT Professionals (Data and AI)]

Business Intelligence Manager [CCP for ICT Professionals (Data and AI)] We are looking for a proactive and data-driven Business Intelligence Manager to lead the development of business intelligence solutions that support strategic decision-making across the organisation. This role is responsible for transforming complex business data into meaningful insights through dashboards, analytics, forecasting, and performance reporting. Key Responsibilities:

• Design and maintain dynamic dashboards using advanced Excel functionalities to provide visibility into business performance metrics such as sales pipeline, campaign performance, lead conversion rates, and operational KPIs.

• Utilize pivot tables, Power Query, Power Pivot, and data modeling techniques to extract and consolidate data from various sources (e.g., ClickUp, ActiveCampaign, CRM exports).

• Develop interactive visualizations using features such as slicers, conditional formatting, charts, and form controls to enable real-time filtering and scenario analysis for stakeholders.

• Automate repetitive reporting tasks through Excel Macros or VBA scripting, where applicable, to increase efficiency and reduce manual errors.

• Implement data validation rules and error-checking mechanisms to ensure reporting accuracy and data quality across all dashboards.

• Build forecasting models, trend analyses, and performance tracking tools that support decision-making at management level.

• Integrate Excel dashboards with cloud-based tools (e.g., shared drives, OneDrive, Google Sheets) for real-time collaboration and access by cross-functional teams.

Job Requirements Education & Experience:

• Bachelor's degree in Computer Science, Business Analytics, Information Systems, or related field. Master’s degree is a plus.

• Minimum 5 years of experience in business intelligence, data analytics, or related roles, with at least 2 years in a managerial or leadership role.

Technical Skills:

• Proficiency in BI tools (e.g., Power BI, Tableau, QlikView).

• Strong SQL skills and experience with data warehouses and ETL processes.

• Familiarity with Python, R, or other data manipulation tools is a plus.

• Solid understanding of database architecture and data modeling.

Soft Skills:

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Proven leadership and team management experience.

• Ability to work cross-functionally and manage multiple priorities.

Preferred Qualifications:

• Experience in a fast-paced or scale-up environment.

• Background in finance, operations, sales analytics, or product analytics.