Business Analyst

Job Description ·      This role provides 50% support to the Delivery Manager, focusing on maintaining Azure DevOps (ADO), and 50% support for BPMN modelling work in SAP Signavio. ·      You will be involved in night calls at least once a week for joint Pacific and Atlantic standup meetings/general updates. ·      You will be working in the office for 4 days per week. Key Responsibilities ·      Delivery Support (50%) ·      Maintain Azure DevOps (ADO): Manage work item entries and ensure they comply with the settings and standards we maintain so dashboards run correctly. ·      Generate and maintain ADO dashboards for delivery visibility. ·      Build reusable ADO query templates for the wider team. ·      Generate reports and support the Delivery Manager on an ad hoc basis. ·      Business Process Modelling (50%) ·      Elicit process knowledge from stakeholders, SMEs, and vendors — asking the right questions to uncover how processes actually work, including exceptions and handoffs. ·      Translate business processes into clear, standards-compliant BPMN models. ·      Validate sequence logic with process owners: flow order, gateways, decision points, roles, and handoffs. ·      Support the GPO core team with analysis and coordination of each program milestone. ·      Perform data cleaning and reconciliations using tools such as Power Query, Power BI, and Excel. ·      Prepare business documents: process documentation, analysis outputs, and supporting materials. Requirements:: ·      Strong working knowledge of Azure DevOps (ADO) — work item management, queries, and dashboards. This is a high priority. ·      Solid understanding of BPMN modeling standards and process documentation. ·      Hands-on experience with data cleaning and reconciliation using Power Query, Power BI, or similar tools. ·      Strong business analytical thinking: Able to structure a problem, work through the data, and present clear conclusions. ·      Confident communicator, comfortable coordinating with stakeholders and vendors (SAP, Accenture, other contractors).