Lead UX Designer

Job Description ·      We are seeking an experienced Lead UX Designer to drive the design of intuitive, accessible, and user-centric digital products that serve citizens and businesses. ·      This role will lead the UX function, establish design standards, and collaborate with cross-functional teams to deliver impactful digital experiences aligned with product goals and accessibility requirements. Key Responsibilities ·      Lead, mentor, and inspire a team of UX/UI designers, ensuring high-quality design outcomes and continuous professional growth. ·      Establish, maintain, and evolve the organization's design system, component library, and UX standards to deliver consistent and scalable user experiences. ·       Design user journeys, wireframes, high-fidelity mockups, and interactive prototypes across the product lifecycle. ·      Conduct user research, stakeholder interviews, usability testing, and design validation to inform product decisions. ·      Collaborate closely with Product Managers, Product Owners, Developers, and business stakeholders to translate business requirements into intuitive digital experiences. ·      Apply design thinking methodologies to support product discovery, ideation, and roadmap planning. ·      Ensure all designs comply with accessibility standards, responsive design principles, and established design guidelines. ·      Participate in Agile ceremonies, including sprint planning, design reviews, retrospectives, and product demonstrations. ·      Analyze user feedback, usability metrics, and product analytics to continuously improve user experience. ·      Maintain and enhance design documentation, design systems, and reusable design assets. ·      Advocate UX best practices and promote a user-first culture across cross-functional teams. Required Qualifications ·      Minimum 7+ years of experience in UI/UX or Product Design, including at least 2 years in a leadership or lead designer role. ·      Experience delivering digital products within Agile or Scrum environments. ·       Strong portfolio demonstrating end-to-end UX design, user research, and product thinking. ·      Excellent communication, presentation, and stakeholder management skills. ·      Technical Skills Expertise in Figma, Sketch, Adobe Creative Suite, and modern prototyping tools. ·       Strong knowledge of user-centered design principles, information architecture, interaction design, and responsive design. ·      Experience conducting user research, usability testing, A/B testing, and design validation. ·      Familiarity with accessibility standards and inclusive design best practices. ·      Working knowledge of HTML and CSS with an understanding of technical implementation constraints. ·      Experience working with design systems, component libraries, and scalable design frameworks. ·      Familiarity with Jira, Confluence, or similar collaboration tools. Preferred Qualifications ·      Experience designing digital products for the Government or Public Sector. ·      Knowledge of product analytics, data visualization, and user behavior analysis. ·      Experience facilitating design workshops and product discovery sessions. ·      Strong understanding of design thinking methodologies and product development lifecycles. ·      Ability to balance user needs, business objectives, and technical feasibility to deliver exceptional digital experiences.