Desktop & Workplace Support Engineer

Required Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Engineering, or related discipline.

• Minimum 3–5 years of experience in desktop support, endpoint engineering, or workplace services.

• Strong knowledge of:

• Microsoft Windows 10/11

• Microsoft 365 Suite

• Active Directory

• Azure Active Directory (Entra ID)

• Microsoft Intune

• Endpoint Manager

• SCCM/MECM

• VPN and networking fundamentals

• Experience supporting enterprise desktop and laptop environments.

• Hands-on experience with device deployment and endpoint management tools.

• Ability to work independently and manage multiple customer engagements.

Preferred Qualifications

• Microsoft Certified: Endpoint Administrator Associate.

• Microsoft 365 Certified certifications.

• ITIL Foundation certification.

• CompTIA A+ or equivalent certification.

• Previous experience supporting pre-sales or solution consulting activities.