Lead Site Reliability Engineer, Platforms

About the TeamThe DevOps Platforms organization owns the full infrastructure stack: cloud infrastructure on AWS and OCI, physical data center orchestration, critical security services (identity, authentication, authorization), and Zoom's FedRAMP-rated federal environment, Zoom for Government (ZfG).The team is currently working on one of the most technically interesting work in the org, hardening our security posture, and building the automation and reliability systems that underpin Zoom's global services. If you want broad visibility, real cross-team influence, and the chance to define how infrastructure gets built, this is the seat.Responsibilities

Design and scale DevOps platform services including Kubernetes infrastructure, cloud systems, and compliance-ready environments

Define technical roadmaps and architectural direction for infrastructure automation and security

Partner with service teams to understand platform needs and deliver solutions that improve reliability and efficiency

Establish and advocate for SRE best practices including infrastructure as code, monitoring, and incident management

Mentor team members through design, implementation, and production deployment of complex systems

What We're Looking For

Bring 8+ years of SRE or DevOps experience building and operating production infrastructure at scale

Code proficiently in at least one programming language beyond scripting (e.g., Python, Go, Java)

Deploy and manage CI/CD pipelines using tools like Git, Jenkins, Argo CD, or JFrog

Operate cloud infrastructure on AWS, OCI, or similar platforms using Terraform and Kubernetes

Implement observability solutions with logging and monitoring tools such as ELK, Prometheus, or Grafana

Communicate complex technical concepts clearly to diverse audiences including security teams, senior leadership, and external auditors

Participate in on-call rotations and lead incident response to maintain system reliability

Hold a degree in Computer Science or related field, or equivalent practical experience

Hold US citizenship, or Greencard status

Preferred

Have experience with security from an SRE perspective

Have experience with Identity security (e.g. IAM, workload identity, zero trust) and tools (e.g. Teleport, Okta)

Have experience operating Government environments and understanding their compliance requirements

Have experience with system design and distributed computing at scale

Ability to speak Chinese/Mandarin is a plus, but not required

Salary Range or On Target Earnings:Minimum:$124,000.00Maximum:$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location based compensation structure;  there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:10/02/26Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.