Business Analyst (Apps)

• Collaborate with cross-functional teams to identify business needs and gather requirements.

• Analyze data and processes to identify opportunities for improvement.

• Create and maintain project documentation, including functional specifications and business process models.

• Develop and execute test plans to ensure that new functionality meets business requirements.

• Facilitate communication between technical and business teams to ensure understanding of business requirements and technical constraints.

• Participate in project planning and tracking, including creating project plans, managing timelines, and communicating project status and risks to stakeholders.

• Develop and deliver training to end users on new functionality.

• Review proposals from suppliers.

• Review, clarify and negotiate business requirements with suppliers.

• Plan and lead the development of the business case for the ICT system.

• Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks.

• Effectively engage and manage the vendors to deliver ICT solutions and services.

• Understand the relevant IT management policies and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.

• Any other duties that may be assigned.

Qualifications;

• Good knowledge of government ICT environments (preferred).

• Analytical mindset with a focus on problem-solving and process improvement.

• Excellent verbal and written communication skills, with the ability to present ideas to diverse audiences.

• Strong stakeholder management balancing both the analytical aspect and the people aspects.

• Team Player, proactive and self-motivated.

• Experience in IT risks assessment and compliance activities.

• Experience in understanding available information, identifying gaps and presenting recommendations through an enterprise lens.