Cybersecurity Engineer
Job Description
•Provide policy management, log extraction assistance, and backup policy execution for CyberArk, Microsoft Defender for Endpoint, Microsoft Defender for Cloud, and Menlo Security. • Perform user and application on-boarding activities within CyberArk. • Manage exclusion agent life-cycle for Microsoft Defender for Cloud. • Handle and respond to enquiries on Change Requests and Service Requests. • Receive Change Request (CR) forms, open CR tickets in the Change Management System, and track progress until completion. • Execute approved configuration changes, including performing pre/post-change configuration backups or daily backups as required. • Plan and perform complex configuration changes while ensuring compliance with approved requests. • Create and update device technical documentation to support system changes and configurations. • Handle minor software upgrades, patches, and vulnerability fixes as released by vendors. • Assist in incident handling, including joint troubleshooting with vendors and clients, applicable to both remote and onsite support.
Requirements: • Diploma/Degree in IT, Computer Science, or related discipline. • At least 1–2 years of experience in security solutions administration, implementation, or support (experience with CyberArk, Microsoft Defender suite, or Menlo Security will be advantageous). • Strong troubleshooting, analytical, and problem-solving skills. • Good knowledge of backup policies, change management, and security patching processes. • Team player with good communication, presentation, and interpersonal skills. • Meticulous, self-motivated, and able to work under pressure. • Candidates with no relevant experience will not be considered
Working Hours: 9:00am to 6:00pm (Mondays to Fridays)