Cisco UCM / AV / VoIP Support Engineer

• Cisco UCM / CUCM administration & support

• Cisco Video Conferencing, Webex Room devices & codecs

• Webex Cloud, Zoom & Microsoft Teams

• SIP, H.323 & video conferencing protocols

• Conference room / collaboration technology support

• Incident & Change Management

• Networking fundamentals: TCP/IP, DNS, DHCP, QoS & VLANs

• Experience with VC technology refresh / implementation projects

Good to have: CCNA / CCNP