Software Engineer (Unix/SQL/Java)

Key Responsibilities:

• Provide 24x7 support on Core Banking applications.

• To coordinate and support infrastructure maintenance activities

• To manage implementations of new application releases; adhering to the best practices of the release management process.

• To work with various partners such as Peer Application Teams, Infrastructure, Vendors,

• Security and Change teams, to provide seamless support for the business.

• Managing Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

• To enhance existing support process to maintain/improve service level & quality.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 1-3 years of experience in IT production support, preferably in banking or financial services.

• Basic understanding of core banking and banking operations is highly desirable. Prior experience with Sunline Core Banking would be a strong case for candidates.

• Familiarity with ticketing tools and monitoring tools like Prometheus, Elasticsearch ang Grafana.

• Good problem-solving skills and ability to work under pressure in a fast-paced environment.

• Knowledge incident management processes is a plus.

Shift Timing

• Morning shift 6am to 3pm

• General shift 9am to 6pm.

• Afternoon shift 2pm to 11pm

• Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays based on the needs.

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