Network & Security Technical Lead

Job Responsibilities

• Lead and oversee the deployment, implementation and integration of customers’ Enterprise IT Network and Security Services.

• Work closely with Project Managers to ensure technical deliverables, project timelines, quality standards and customer requirements are achieved.

• Act as the Technical Lead for medium to large-scale network and security projects.

• Provide technical leadership, direction and guidance to network/security engineers throughout project implementation.

• Remain hands-on in the design, configuration, implementation, migration, troubleshooting and validation of network and security solutions.

• Lead technical implementation involving:Cisco routers and switchesAlcatel network switchesCheck Point firewallsPalo Alto firewallsFortinet / FortiGate firewalls

• Review existing network environments and recommend appropriate implementation or migration approaches.

• Lead network and firewall migration, upgrade and infrastructure refresh activities.

• Provide technical guidance on LAN/WAN/WLAN, routing, switching and network security implementation.

• Lead troubleshooting and root-cause analysis for complex network, firewall, connectivity and security-related issues.

• Act as the technical escalation point for engineers and customers during implementation and production issues.

• Coordinate with internal teams, customers and principal vendors to resolve complex technical problems.

• Establish and manage TAC/vendor support cases until resolution.

• Review technical designs, implementation plans, network diagrams, test plans and project documentation prepared by the engineering team.

• Develop and review test cases and proof-of-concept activities for new hardware/software prior to deployment.

• Ensure implementation activities are properly tested, validated and documented.

• Provide technical mentoring and guidance to engineers assigned to the project.

• Support and lead scheduled after-office-hours implementation and maintenance activities where required.

Job Requirements

• Strong hands-on experience with Cisco, Alcatel, Check Point, Palo Alto and Fortinet technologies.

• Proven experience leading enterprise network and security infrastructure implementation or migration projects.

• Strong hands-on knowledge of Cisco routing and switching technologies.

• Strong experience with enterprise firewall deployment, configuration, migration and troubleshooting.

• Strong knowledge of LAN, WAN, WLAN, routing, switching, VLAN, TCP/IP and network security.

• Ability to lead engineers and provide technical direction during complex implementations and troubleshooting.

• Experience handling complex technical escalations and coordinating with principal vendors.

• Experience with F5, Aruba, Cisco ISE, SolarWinds or A10 will be an advantage.

• Cloud infrastructure/networking experience will be an advantage.

• Cisco certification such as CCNP is preferred.

• Strong analytical, troubleshooting and problem-solving abilities.

• Strong communication, customer-facing and technical documentation skills.

• Self-motivated and able to operate effectively in a fast-paced project environment.

• Able to work flexible hours, particularly during scheduled after-office-hours implementation and maintenance windows.