Internal Control Specialist, Creativity Service Platform

The Internal Control team at ByteDance focuses on the risks and challenges faced by global business operations, supporting business stakeholders in establishing appropriate internal procedures to safeguard the development of our business. Here, you will have the opportunity to learn about ByteDance's diverse business ecosystem, understand its operational principles and resource allocation methods, and participate in designing internal management mechanisms.

The Creativity Service Platform (CSP) is ByteDance's unified ToB go-to-market organization, integrating Volcano Engine, BytePlus, and Lark/Feishu commercialization capabilities to drive the global growth of our MaaS and SaaS cloud services. The Singapore office serves as a regional hub supporting APAC market expansion across cloud services, AI solutions, and enterprise collaboration products.

Responsibilities:

• Participate in various company-wide initiatives, including risk identification, risk analysis, and root cause analysis. Recommend and develop analysis tools and templates to drive efficiency and effectiveness in process, approval, and policy improvement.
• Provide research, analysis, and insights based on effectiveness, efficiency, user experience, and system feasibility for management reporting as needed.
• Partner with cross-functional teams to conduct root cause analysis and establish action plans to improve the control environment across cloud services and SaaS business lines.
• Support APAC market internal control needs, including risk assessment for new business scenarios (AI products, cloud offerings, international expansion), ongoing compliance monitoring, and high-risk / high-spend area investigations.
• Serve as a trusted business advisor, providing day-to-day compliance consultation and risk insights to business stakeholders and management.
• Stay current with industry best practices and regulatory developments, growing together with team members and continuously enhancing the control framework.

Qualifications Minimum Qualification(s)

• Bachelor's degree or above in Risk Management, Finance, Economics, Accounting, Business, Law, or a related field.
• Minimally 5+ years of experience in internal controls, risk control, risk management, compliance, audit, or a related function.
• Demonstrated proficiency in analytical skills, coupled with the ability to swiftly adapt within a fast-paced environment.
• Strong professional ethics, a dedicated work attitude, and a keen aptitude for learning, with high motivation and a results-oriented mindset.
• Strong knowledge of global regulatory and control environments, including COSO framework and operational risk standards.
• Proficiency in Mandarin is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language.

Preferred Qualification(s)

• Minimally 3+ years of experience in internal control, compliance, audit, or risk management within the cloud business.
• Familiarity with cloud business logic and AI application scenarios in enterprises, with the ability to prioritize related risks, is advantageous.
• Experience in internet or technology multinational companies and/or consulting firms is preferred.
• Experience supporting regulated, fast-growing organizations in technology, cloud services, or SaaS industries.
• Professional certifications such as CIA, CISA, CPA, or ACCA are a plus