Zoom Phone Sales Specialist

About the TeamThe Zoom Phone sales team sits at the heart of Zoom Workplace, helping organisations replace legacy telephony with a cloud-native, AI-first communications platform. We work alongside Account Executives and channel partners with a consultative, customer-centric approach, showing businesses how voice, meetings, chat, and AI come together in a single solution. Our mission is to grow Zoom’s presence across UK&I by demonstrating that modern telephony is about unlocking the intelligence within every conversation.Responsibilities

Partner with Account Executives and channel partners to identify, develop, and close net-new and upsell Zoom Phone opportunities across Mid-Market and Enterprise segments

Deliver customer-specific Zoom Phone and AI-driven services demos tailored to each prospect’s business needs

Design and execute product and solution training programmes for Sales Engineers and channel partners

Drive pipeline hygiene by accurately tracking bookings, opportunities, and forecasts against quota in Salesforce CRM

Develop and maintain deep knowledge of Zoom’s product differentiators, competitive landscape, and UCaaS sales methodologies

Serve as an escalation point for strategic opportunities, providing senior-level expertise to accelerate deals

Collaborate with internal product teams to surface customer feedback and influence product direction

Identify new ways to develop Zoom’s UCaaS go-to-market strategy across the UK&I region

What We’re Looking For

5+ years of experience in a Direct Sales or Sales Overlay role within the UCaaS, Cloud PBX, or telephony space (e.g. CUCM, Avaya, Microsoft), covering Mid-Market and Enterprise segments

Proven track record of direct Cloud PBX/UCaaS product sales with consistent attainment against quota

Established channel partner relationships and an industry network that drives opportunity and engagement in the UK&I market

Demonstrated ability to lead executive-level conversations with C-Suite and VP-level stakeholders, addressing complex business needs

Strong financial selling acumen, including ROI and TCO analysis for UCaaS and AI-driven solutions

Experience managing a multi-channel pipeline and forecast with rigour, using Salesforce CRM or equivalent

BA/BS degree or equivalent experience

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.