Desktop Engineer, Scientific IT Operations

This role focuses on endpoint support, scientific IT asset management and project coordination. Key Responsibilities ·      Provide Level 2 support for Windows, Linux, macOS and iPad environments. ·      Support endpoint onboarding, offboarding, technology refresh, OS patching and upgrade activities. ·      Manage scientific IT hardware, software and software licensing throughout their lifecycle. ·      Maintain inventory records and nsure compliance with licensing and asset management requirements. ·      Participate in technology evaluations, Proof-of-Concepts (POCs) and endpoint-related projects. ·      Generate compliance, asset and operational reports while supporting continuous improvement initiatives. ·      Coordinate project activities with users, vendors and internal stakeholders to ensure successful delivery. ·      Preferred Experience ·      Desktop and endpoint support ·      Asset and licence management ·      Technology refresh projects ·      IT operations and service management ·      Endpoint deployment and lifecycle management Common Requirements ·      Bachelor's Degree in information Technology, Computer Science or related discipline. ·      Minimum 3 years of relevant desktop, endpoint support or IT operations experience. ·      Strong technical troubleshooting and problem-solving skills. ·      Experience supporting enterprise end-user computing environments. ·      Ability to work independently and collaboratively in a fast-paced environment. ·      Good communication and stakeholder management skills.