Software Developer

Key Responsibilities:

• Design, configure, and implement ServiceNow solutions based on business requirements.

• Gather requirements and translate them into technical solutions.

• Configure ServiceNow modules, workflows, forms, catalog items, and integrations.

• Develop and customize applications using JavaScript, GlideScript, Business Rules, Client Scripts, UI Policies, and Script Includes.

• Work on integrations with external systems using REST/SOAP APIs.

• Troubleshoot issues and provide production support.

• Perform testing, deployment, and documentation.

• Collaborate with business users, technical teams, and stakeholders.

Mandatory Skills:

• ServiceNow development/configuration

• ITSM modules such as Incident, Problem, Change, Request, and Service Catalog

• JavaScript / Glide scripting

• Workflows / Flow Designer

EA Number: 11C4879