Functional Business Analyst

Responsibilities: Functional Business Analyst Responsibilities

• Lead discovery to assess business needs, existing capabilities, gaps, constraints and dependencies.

• Translate business needs into requirements, user stories, process designs and functional specifications.

• Define capability scope, customer/user journeys and capability-to-feature-epic mappings.

• Coordinate requirements and solution design across business, design, technology, operations and testing teams.

• Challenge assumptions, clarify needs versus wants, and drive alignment on scope and solution outcomes.

• Prepare the solution plan, ITC document and supporting artefacts.

• Manage requirements, scope, risks, changes, dependencies and end-to-end traceability.

• Assess operational impacts and support implementation readiness.

• Support SIT/UAT preparation, test-case validation, defect triage and requirement clarification.

Requirements: More than 10 years of Functional Business Analyst experience, including digital banking implementation. Experience across at least five full project delivery cycles. Ability to independently:

• Research existing documentation, processes, systems and organisational knowledge.

• Interview stakeholders and subject-matter experts to uncover existing capabilities and constraints.

• Translate business needs into functional and non-functional requirements.

• Differentiate business needs from stakeholder wants and constructively challenge assumptions.

• Develop user stories, process designs and functional specifications.

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• Facilitate alignment across business, design, technology, operations and testing teams.

• Advise stakeholders on solution options, trade-offs, risks and dependencies.

• Manage scope, changes, risks, dependencies and requirements traceability.

• Assess operational impact and support implementation readiness.

• Support SIT and UAT planning, defect triage and requirement clarification.

• Drive decisions and outcomes while working under tight timelines.

• Strong stakeholder management, analytical, communication, facilitation and documentation skills. Experience in Agile delivery and regional banking projects is preferred.

Key Domain/ Technical Skills: Experience in digital banking is mandatory Experience in one or more of the following domains will be advantageous:

• Wealth, including equity trading, unit trusts, bonds and CPF Investment Schemes.

• Online fraud and fraud monitoring.

• Credit cards and card services.

• Domestic or cross-border payments