Business Analyst for Singstat with 3 years experience

/Ref T24-256 Contract role of 18 - 27 months

About the Role As a Business Analyst, you will work with government agencies, product teams, engineers, designers and vendors to translate business and user needs into effective digital solutions. You will support the end-to-end delivery lifecycle — from problem definition and requirements analysis to implementation and continuous improvement. What You Will Do • Engage stakeholders and users to understand business needs, pain points and desired outcomes. • Analyse business processes and identify opportunities for simplification, automation and digitalisation. • Translate needs into clear requirements, user stories, process flows and acceptance criteria. • Facilitate discussions to clarify requirements, priorities, dependencies and trade-offs. • Work with Product Managers, Designers and Engineers to shape and deliver practical solutions. • Support backlog refinement, UAT, implementation and commissioning activities. • Manage stakeholder expectations and surface risks, issues and dependencies early. • Ensure solutions consider relevant security, data governance and Government ICT requirements. • Identify opportunities to continuously improve products, systems and business processes. What We Are Looking For • Degree/Diploma in Business, Information Technology, Computer Science, or related discipline • Minimum 3 years of experience as a Business Analyst or in a similar role • Strong analytical, problem-solving and stakeholder management skills. • Ability to translate business needs into clear requirements for technical teams. • Good written and verbal communication skills. • Ability to work independently and take ownership of outcomes. • Experience working with cross-functional teams in an Agile environment. Experience with government digital services, Jira/Confluence, cloud technologies, APIs, system integration or Government ICT governance would be an advantage.