Management Trainee (Business)

About RedotPay
RedotPay is a global crypto payment fintech integrating blockchain solutions into traditional banking and finance infrastructure. Our user-friendly crypto platform empowers millions globally to spend and send crypto assets, ensuring faster, more accessible, and inclusive financial services. RedotPay advances financial inclusion for the unbanked and supports crypto enthusiasts, driving the global adoption of secure and flexible crypto-powered financial solutions. Join us in shaping the future of finance and making a meaningful impact on a global scale.

About the Role
We are looking for high-potential, ambitious talent to join our inaugural full-time Management Trainee Program within the Business Team. This is a fast-track leadership development program designed for top graduates who want to build a meaningful career at the intersection of fintech, blockchain, and global payments.

As a Management Trainee, you will complete four core rotations, gaining hands-on experience and cross-functional expertise in:

• Customer Service Operations– Understand user pain points, optimize support workflows, manage ticket escalations, and improve customer satisfaction metrics in a fast-paced crypto payment environment.
• Risk & Compliance– Strengthen fraud prevention, AML/KYC processes, and operational resilience. Learn to balance regulatory requirements with seamless user experience in a regulated fintech setting.
• Marketing– Engage in social media marketing, influencer and partner growth, event management, and more. Contribute to brand positioning, content strategy, performance marketing, and go-to-market plans for new products.
• Business Intelligence– Drive data-driven strategy through advanced analytics, dashboard building, market research, and competitor analysis. Translate data into actionable insights for product and business teams.

What You Will Do

• Rotate through four core functions (Customer Service Operations, Risk & Compliance, Marketing, and Business Intelligence) over a structured 6–12-month period
• Participating in live projects that directly impact millions of users and billions in transaction volume
• Conduct market research, data modeling, and process optimization to support strategic decisions in each rotation
• Collaborate with cross-functional teams (Engineering, Compliance, Marketing, Operations, Product) and senior leaders
• Present findings, recommendations, and post-rotation impact reports to management
• Take ownership of small-to-medium initiatives from day one
• Receive structured mentorship from experienced managers and C-level executives

Who We Are Looking For

• Bachelor or master’s graduates of 2025/2026 in Business, Finance, Economics, Marketing, social science, or related disciplines
• Excellent academic performance with demonstrated leadership potential
• Passionate about fintech, crypto, stablecoins, payments innovation, and other cutting-edge technologies
• Analytical, curious, and comfortable with ambiguity in a hyper-growth startup environment
• Excellent communicators with strong interpersonal skills and a collaborative mindset
• Proficient in both English and Chinese

What We Offer

• Competitive full-time compensation package (base salary + performance bonus + benefits)
• Structured onboarding, mentorship, and leadership training program across all four rotations
• Successful management trainees with outstanding performance could be offered an Assistant Manager title upon completion
• Clear path to a management or specialist role upon successful completion of the rotational program