Software Engineer (AI-Driven Billing Automation)

As we scale, our billing operations have grown more complex, spanning multiple healthcare vendors and increasingly complex workflows. We are hiring a Software Engineer dedicated to optimizing and automating Artera’s billing workflow end‐to‐end. This engineer will design, build, and continuously improve an AI-driven pipeline that orchestrates our billing processes, integrates with our healthcare vendors, and reduces manual effort across the revenue cycle. The role blends hands‐on Salesforce development, AI-model fine-tuning, vendor integration work, and modern AI‐assisted engineering to deliver durable, self‐improving billing pipeline

Essential Responsibilities:

• Design, build, and maintain automated billing workflows in Salesforce, including Apex, Flow, Lightning Web Components, and platform integrations.

• Architect and operate a continuously learning Salesforce-initiated AI-driven pipeline, that takes diagnostic test information as input and routes the order through our revenue lifecycle, relying on human intervention, partner APIs, and external systems, as needed. 

• Translate billing requirements from Finance, Revenue Operations, and Customer Success into well‐scoped engineering deliverables with clear SLAs, observability, and rollback paths.

• Fine-tune document extraction AI models with support from Arteras AI team 

• Use AI Code-gen and other AI‐assisted development tools to accelerate delivery, generating, reviewing, and refactoring Salesforce and Python code.

• Instrument the billing pipeline with monitoring, alerting, and audit trails so that failures, anomalies, and drift are caught early and resolved without manual triage where possible.

• Continuously evaluate pipeline performance and incorporate feedback loops (rules, heuristics, and lightweight ML where appropriate) so the system gets more accurate and more autonomous over time.

Experience Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.

• 2+ years of professional software engineering experience shipping and operating production systems.

• Hands‐on Salesforce development experience is required, including Apex, Flow / Process Builder, Lightning Web Components, SOQL/SOSL, and Salesforce REST/SOAP APIs.

• Demonstrated experience developing tools using Claude Code is required, for example, building internal automations, integration scaffolding, code generation pipelines, or developer tooling with Claude Code in a real project.

• Strong proficiency in Python

• Experience with version control (Git), CI/CD pipelines, automated testing, and modern Salesforce DX tooling.

• Comfort designing systems for observability — logging, metrics, alerting, and end‐to‐end traceability of billing transactions.

• Strong written and verbal communication skills; able to work directly with Finance, Revenue Operations, and external vendor counterparts.

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