Business Analyst (Credit Risk / Collections) - Banking (1-year renewable contract)

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to [email protected] (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

Stakeholder and Communication Management:

•           Manage all aspects of project and program engagement from planning, externalvendor relationships, scope change, solutioning , risks and issues

•           Continually manage stakeholder expectations through governance processes

•           Deliver appropriate and effective executive level communication on capabilityand solutions

Process and Delivery Execution:

•           Ability to translate high-level requirements into detailed documentation withinthe organization's context.

•           Ability to evaluate and analyze existing business processes and uncover areasfor improvements.

•           Ability to envision and design end to end business processes, journeys andcommunicate and clarify requirements with developers.

•           Define detailed user stories based on business requirements, ensuring that theyfollow UOB’s prescribed format. Ensure that user stories have sufficientdetails so that developers can estimate and work with them.

•           Define detailed business processes, spanning both online and offline aspects.Coordinate with various stakeholders in UOB to get detailed requirements andensure that they are met through proposed solution.

•           Ensure user stories are consistent and high-quality.

•           Actively participate in planning meetings between Product Owners and Systemanalysts to explain the story requirements.

•           Work with the design team for requirements that require User Interface Design.

•           Consult Solution Architect or System Analyst for technical requirements.

•           Be available for Product Owner to discuss any dependencies or backlog topic.Assist the Product Owner in defining finer details of the product.

•           Assist on operational impact and ensure affected areas embed in operationalreadiness plan

•           Monitor and manage risks/issues related to scope creep

•           Ensure non-functional requirements are incorporated

•           Work with test manager and tester to translate business requirements into testscenarios

Essential Skills:

·       Analyze collectionsprocesses and recommend improvements to enhance recovery rates.

·       Collaborate withcollections teams to streamline workflows and automate reporting.

·       Support the design ofdashboards and KPIs for tracking overdue accounts and recovery performance.

·       Ensure adherence to legaland regulatory standards in debt recovery.

·       Detail oriented.

·       Ability to translatehigh-level requirements into detailed documentation within the organization’scontext.

·       Ability to evaluate andanalyze existing business processes and uncover areas for improvements.

·       Ability to envision anddesign end to end business processes keeping an eye on the details.

·       Ability to gather criticalinformation from meetings with various stakeholders and producing usefuldocumentation.

·       Ability to communicate andclarify requirements with developers.

·       Ability to identify andclearly document dependencies.

Excellentfunctional / documentation skills.

Key skills:

·       Credit Cards, Loans,Payment, Collections Domain

·       Microsoft Powerpoint, Exceland Word