Guest Experience Officer [Part Time / Flexi Days / 6 Months]

Join us and create unforgettable experiences for travelers and visitors from around the world. If you enjoy connecting with people and have a passion for hospitality, this is your chance to shine in an exciting, dynamic environment.

Additional Information:

• Flexible Weekdays / Weekends!
• Commit min 8 shift per month or more!
• Commit min 6 months or longer!
• 6 hours / 12 hours rotating shifts
• Work Location: Jewel Changi Airport

Job Scope:

• Welcome and assist guests upon arrival at the lounge
• Ensure a seamless check-in and check-out experience for all guests
• Provide information about lounge facilities, services, and promotions
• Serve food and beverages while maintaining high standards of hygiene and presentation
• Monitor lounge environment to ensure cleanliness, comfort, and safety
• Handle guest inquiries, requests, and concerns promptly and professionally
• Maintain accurate records of guest visits and facility usage
• Collaborate with team members to ensure smooth daily operations
• Uphold brand standards and deliver exceptional customer service at all times

Job Requirements:

• Minimum GCE ‘N’ Levels
• Minimum 1 to 2 years of hospitality or customer service experience
• Positive attitude, strong communication skills, and the ability to thrive in a fast-paced environment

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi