Compliance Operations Director

Compliance Operations Director

Tazapay is looking for a strategic and execution-focused leader to transform Compliance Operations through AI, automation, and scalable process design. As a compliance-first fintech, we believe strong compliance is a strategic advantage, and this role will be critical in building efficient, high-trust operations across Transaction Monitoring (TM), KYC, and KYB. Over time, this role will expand into broader Business Operations & Strategy, driving cross-functional operational excellence and strategic initiatives across the organisation.

About the Role Tazapay is looking for a strategic and execution-focused leader to transform Compliance Operations through AI, automation, and scalable process design. As a compliance-first fintech, we believe strong compliance is a strategic advantage, and this role will be critical in building efficient, high-trust operations across Transaction Monitoring (TM), KYC, and KYB. Over time, this role will expand into broader Business Operations & Strategy, driving cross-functional operational excellence and strategic initiatives across the organisation.

Key Responsibilities

● Lead and optimise Compliance Operations across TM, KYC, and KYB processes.

● Redesign workflows to improve scalability, speed, accuracy, and customer experience.

● Build AI-first operational solutions using tools such as Claude, n8n, and internal systems.

● Reduce manual effort and false positives through automation and intelligent workflows.

● Establish a metrics-driven operating model focused on TAT, productivity, accuracy, and cost efficiency.

● Partner with Product, Risk, and Engineering teams to embed compliance into system design.

● Drive continuous improvement and operational transformation across teams.

● Over time, take ownership of broader Business Operations & Strategy initiatives.

Requirements

● 8+ years of experience in Compliance Operations, AML, Risk Operations, or related functions within fintech, payments, or banking.

● Strong expertise in Transaction Monitoring, KYC/KYB, and financial crime operations.

● Experience driving operational transformation and process automation.

● Familiarity with compliance and fraud tools such as Sardine, Forter, or similar platforms.

● Strong analytical, stakeholder management, and leadership capabilities.

● Experience with AI-enabled workflows and automation tools is preferred.