DevOps Engineer

As a DevOps Engineer, the engineer will play a pivotal role in implementing and maintaining the infrastructure and tools that power our organization's platforms. He or she will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.

Key Managerial Responsibilities

• Provide 3rd line support for awarding bodies, marking centers, and supervisors
• Collaborate with the Helpdesk to create user-facing technical help documentation
• Good communication skills - Interact with customers and ability to explain things to non-technical people
• Defect logging and escalation to the relevant resolver group
• Floor-walking of marking centers as required during peak
• Coordination and collaboration with global technical and operations teams
• Coordination and collaboration with third parties (who provide infrastructure and scanning solutions)
• Collaborate with development and operations teams to ensure platform reliability, scalability, and
• Preparation for customer exam marking sessions
• Stay up to date with industry trends and emerging technologies to drive continuous improvement in our platforms.

Key Technical Responsibilities:

• Resolve incident tickets within contractual SLAs
• Manage Cl/CD pipelines to accelerate software delivery and improve deployment
• Manage and Maintain the Azure hosted (security audits/patching, version upgrades)
• Maintain cloud-native infrastructure using tools like Kubernetes, Terraform, and
• Deploying applications using existing deployment Troubleshoot deployment failures.
• Automate infrastructure provisioning, configuration, and monitoring to enhance operational
• Troubleshoot complex issues and implement proactive solutions to minimize
• Application monitoring and alerting

Cloud, Database & Networking

• MS SOL - Querying, Performance Troubleshooting, Administration (Backups and restores)
• Azure Cloud - VM, AKS, Networking
• Linux - Basic administration (restart services, cronjobs, sftp, troubleshoot disk space )
• Familiarity with tools like Nginx and Cloudflare
• Azure DevOps - Build CICD pipelines
• Terraform (laC)
• Monitoring Applications
• Familiarity with Windows and Linux OS Patching
• Reverse proxy and forward proxy
• Basics Bash script

Infrastructure Operations and Engineering

• Infrastructure monitoring and alerting
• Deployment of infrastructure and application
• Security patching
• Capacity management

Out of hours on call

On call requirement for service level issues, with initial triage by global 24/7 team.

If you fit the bill or know someone who does, feel free to click apply now or send over your resume to [email protected] for a private and confidential discussion. Speak soon!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D