IT Business Analyst

Key responsibilities include:

• Review product specification, functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.

• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.

• Ensuring risk and compliance standards are followed for every changes.

• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.

• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.

• Access the feasibility, benefits and risks of new IT solutions; recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.

• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.

• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies:

• Diploma in Information Technology or Business Information Systems

• Minimum 3 years of working experience in business analysis and user acceptance testing in insurance domain.

• Candidates with working experience in Insurance operations and processing can be considered.

• Business Analysis skill in delivering business requirement process.

• Project management skill in executing and managing user acceptance testing and planning.

• Savvy in the application of latest technology.

• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.

• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.

• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.

• Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.