Endpoint Security Engineer

Responsibilities:

Endpoint Protection

·      Administer, operate, and maintain Symantec Endpoint Protection Manager or Defender or any other end point security solution.

·      Deploy, configure, and manage endpoint protection policies, including anti-malware, IPS, firewall, and device control

·      Generate security posture reports regularly to identify gaps in protection and manage the end-to-end lifecycle of the Symantec agent.

·      Perform upgrades and roll outs during weekend maintenance window

User Support & Operations

·      Provide Level 2 / Level 3support for incidents and service requests

·      Monitor endpoint security alerts, investigate incidents, and perform root cause analysis

IT Service Management

·      Understands ITIL processes for Incident, Problem, Change Management

·      Create and update tickets with detailed documentation and resolution steps

·      Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

·      Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

·      Maintain runbooks for common operational tasks

Required skills and qualifications:

·      Singaporeans By Birth Only(Public Sector Client)

·      A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 yearsof work experience

·      At least 1 year of experience with SEPM / Defender

·      Experience with Host Intrusion Prevention & Detection (HIPS / HIDS)

·      Experience with Windows and/or Linux (RedHat) system administration

·      Able to prioritize multiple tasks in a dynamic working environment, with strong communication and interpersonal skills

Preferred skills and qualifications:

·      Knowledge of Microsoft Defender is a bonus

·      Experience with scripting programming languages (e.g. PowerShell, Python) for automation.