Infrastructure Maintenance Engineer

Education / Experience

 Diploma and/or Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline

Job Description

• Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software

• Perform asset management and maintain accurate asset records

• Perform day-to-day IT infrastructure health and security monitoring and checks

• Troubleshoot infrastructure and network related issues

• Perform change management control, and ensure changes are trackable and properly documented

• Respond to service requests and incidents to provide timely and effective resolutions

• Work with service providers/vendors to ensure SLAs are met

• Best be able to automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl

• Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements

• Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent

• Entry level welcome or relevant working experience preferred

• Best to have working knowledge and strong understanding in (Redhat, Windows OS, Cisco, Dell EMC, Pure Storage, VMware)

• Strong analytical and problem-solving skills

• Able to troubleshoot IT problems using logs, and tracing through steps

• Able to work independently and contribute as a team

• Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes