Business Analyst
Job Description
Core Responsibilities
Requirements: Elicit, analyze, and document functional/technical requirements (User Stories, FRS).
Process Mapping: Design "As-Is" and "To-Be" workflows to optimize business operations.
Liaison: Act as the primary translator between non-technical users and software developers.
Testing & Quality: Define UAT (User Acceptance Testing) criteria and ensure the final solution solves the business problem.
Data Insight: Use SQL and BI tools to provide data-driven recommendations for system improvements.
Key Qualifications
Experience: 3+ years in IT BA, Systems Analysis, or Product Management.
Technical Stack: Jira/Confluence, SQL, BPMN/UML tools (Visio/Lucid), and Agile/Scrum methodologies.
Soft Skills: Expert communication, conflict resolution, and analytical problem-solving.
Education: Degree in CS, IT, or Business. CBAP or CSPO certifications are a plus.