Desktop Engineer - IT Helpdesk Support

Job Summary

This position provides the desktopsupport for the first contact point for customers, you will be responsible toprovide prompt assistance to customers, addressing a range of IT topics andissues. Besides, you will ensure that software, licenses and operations complywith standards.

Job Requirement:

• ITE/Diploma graduate with 1 year experience in desktop support.
• 1 year experience in Microsoft Windows 10 and Microsoft Office 365
• possess at least one (1) of the following certifications or their equivalent:- CompTIA A+ or CompTIA Security+ or CompTIA Network+ or Microsoft MD 102
• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages.
• Open to commuting to different part of Singapore to perform required work
• Demonstrate knowledge in the support of workstations, and related components
• Effectively communicates with teammates and managers

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463