Business Analyst

Job-specific Accountabilities:

• Collaborate with stakeholders and Business Product Owners to gather and document product (solution) requirements.
• Perform workflow analysis to identify and document current and future state processes.
• Analyze business needs and provide recommendations for improvement.
• Analyze and recommend technical solutions that align with best practices and organizational objectives.
• Facilitate alignment of technology capabilities to meet business needs.
• Support in-depth analysis of current systems and processes to identify potential technical enhancements and efficiencies.
• Collaborates with TPO, Engineering, and/or Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems.
• Assist in translating documented business requirements into technical specifications and user stories for technical teams. In absence of Scrum Lead or TPO, may take a lead role in partnership with TPM.
• Provide support for developing technical standards for acceptance testing and system performance evaluation, working closely with QE teams.
• Collaborate with QE to ensure test plans/cases/scenarios align to the requirements and acceptance criteria of the user stories.

Technical and Functional Knowledge:

• Knowledge of data and process mapping, as well as prototype and wireframe development.
• Proficiency in Agile methodologies for translating business requirements into technical specifications.
• Experience in process mapping and modeling, including gap analysis and action plan development.
• Familiarity with technology execution and development processes.
• Understanding of requirements gathering techniques such as workshops, interviews, surveys, and focus groups.
• Familiarity with technology execution and development processes.
• Familiarity with enterprise-level systems and applications
• Conducts review sessions to gain approval of requirements and manage changes through the application of standard control processes and tools.
• Facilitates communication between business stakeholders and technical teams throughout the project Lifecycle.
• Collaborates with stakeholders to gather and document product requirements and translate these requirements into
• clear and actionable technical user stories or product specifications.
• Collaborates UX/UI designers, alongside Business Product Owner, to support technical enhancements of the user interface and user experience.
• The BA will play supportive role in executing and analyzing A/B tests conducted by UX/UI designers to develop new requirements and solutions.
• Prepares reports and presentations to communicate insights, findings, and recommendations.
• Presents data analysis and product performance evaluations to stakeholders and cross- functional teams.
• Review results of performance testing to assess if there are areas that need to be improved.
• Conducts market research and analyzes industry trends, customer needs, and the competitive landscape to identify market opportunities in collaboration with TPO/TPM.

Skills:

• Skilled in recommending strategies for optimization and improvement based on regular evaluations.
• Ability to create detailed system maps and facilitate design sessions.
• Effective communication and collaboration abilities with stakeholders and technical teams.
• Expertise in preparing and presenting data analysis and product evaluations.
• Proficient in documenting new processes and procedures for organizational use.
• Proven experience working with agile teams and methodologies.
• Ability to elicit and document technical requirements based on business needs, including technical specifications such as data mapping documents and non-functional requirements