Back to all jobs
M

SDE III Backend

Pune, Maharashtra
Engineering

Job Description

Who we are
 
Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.
 
Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support.

We are seeking an SDE-3 (Backend) to contribute to the design, construction, and strengthening of our Common Components Platform, which comprises the shared services powering all Mindtickle products. This individual will serve as a hands-on technical lead for one or more services, including Notifications, Authentication/Authorization, User & Org Management, Rule Automation (RAAS), Audit Logs, Search/Indexing, LLM Gateway, and associated platform primitives (workflow, time-zone, API gateway).
The role entails owning high-quality engineering across design, implementation, and operations, encompassing multi-tenant readiness, reliability/SLOs, performance, cost efficiency, and secure-by-default foundations. This position offers significant impact at scale, requiring close collaboration with Product, SRE/DevOps, Security, and other product teams.

Problems to Solve

  • Establishing clear service boundaries and contracts for shared components to minimize coupling and integration friction.
  • Ensuring multi-tenant isolation, quotas, and fairness without compromising latency or throughput.
  • Achieving reliability and scalability under bursty workloads, with predictable rollouts and secure migrations.
  • Maintaining data correctness and privacy through PII masking, auditability, and least-privileged access.
  • Providing cost visibility and controls for shared services, including usage-based accounting and guardrails.
  • Enhancing developer experience (DX) through paved roads, SDKs/clients, golden examples, and comprehensive documentation.
  • Implementing pragmatic AI add-ons (e.g., relevance ranking, content policy checks, routing) with human-in-the-loop oversight and audit trails.
  •  

Responsibility

  • End-to-end ownership of one or more platform services, including design, coding, code reviews, testing, deployment, and operational health (SLOs, alerts, on-call rotation).
  • Defining and evolving service APIs/SDKs, tenancy models, data schemas, and migration plans.
  • Driving non-functional excellence: establishing performance baselines, conducting load testing, implementing caching, rate-limiting, back-pressure, retries/idempotency, and graceful degradation.
  • Partnering with SRE/DevOps to develop CI/CD pipelines with progressive delivery, safe rollbacks, and infrastructure as code.
  • Embedding security-by-design principles: authentication/authorization, secrets management, audit trails, input validation, and privacy controls.
  • Leading technical discovery for new capabilities (e.g., workflow engine hooks, rules evaluation at scale, search relevance, LLM gateway safety filters).
  • Mentoring engineers, elevating design rigor, reviews, and documentation standards.
  • Measuring and improving cost per request, latency percentiles, success rate, and developer adoption.
  •  

Requirements

  • 5–8 years of backend experience, with at least 2–3 years owning production services at scale.
  • Proficiency in Java + Spring (or equivalent), strong understanding of data structures, concurrency, and distributed systems.
  • Experience building and evolving multi-tenant or widely-shared services with clear APIs/SLAs.
  • Demonstrated ownership of non-functional requirements (NFRs): setting baselines, load-testing, performance tuning, and improving SLOs.
  • Hands-on experience with relational databases, caching, queues/streams, and event-driven patterns.
  • Solid CI/CD practices: automated tests, progressive delivery, rollback discipline, and Infrastructure as Code (IaC).
  • Strong understanding of security fundamentals: least privilege, input validation, secrets management, and auditing.
  • Excellent design communication skills; mentorship experience and effective cross-team collaboration.
  •  
    Good-to-Have
  • Experience with platformization: paved roads, SDKs, golden templates, migration toolkits.
  • Exposure to search/indexing, rules engines, workflow orchestration, or policy as code.
  • Practical experience with cost governance in shared services (usage metering, quotas, allocation).
  • Experience with LLM/AI integration via a gateway or safety/routing layer.
  • Prior work on notifications, authentication/authorization, audit, or globalization/timezone concerns.
  •  

About Mindtickle

First seen: May 23, 2026
Last updated: May 29, 2026